Job Opportunity: Freelance AI Maintenance & Support Specialist (With Potential for Permanent Role)

We’re seeking a reliable and detail-oriented freelance AI Maintenance & Support Specialist to help deliver our AI System Care Plan — a monthly service designed to keep our clients’ chatbots, automations, and intelligent workflows running at peak performance.

About the Role
You’ll play a hands-on role in monitoring, maintaining, and optimising AI systems for small and medium-sized businesses. Your tasks will include monthly health checks, applying system fixes or improvements (up to 2 hours per client), generating clear PDF reports, and offering responsive email support.

This is a freelance/contractor role with the potential to become a permanent position for the right candidate.

Key Responsibilities

• Review client AI systems monthly to identify issues and optimisation opportunities
• Perform fixes, updates, and small enhancements
• Create and send improvement reports in PDF format
• Respond to client email queries within 48 hours
• Stay up to date on changes to supported AI platforms

Ideal Candidate

• Experience working with AI tools such as chatbots, automation platforms, and intelligent workflows (e.g. Zapier, Make, Dialogflow, etc.)
• Strong troubleshooting and optimisation skills
• Excellent written communication for reports and support emails
• Organised, proactive, and able to work independently
• Comfortable with flexible, remote work

Why Join Us?

• Flexible, remote freelance work
• Clear monthly scope and deliverables
• Opportunity to become a permanent team member
• Make a direct impact on growing businesses by keeping their AI systems running smoothly

If you’re a tech-savvy problem-solver who enjoys working behind the scenes to make systems shine, we’d love to hear from you.

To apply, send us a brief intro and examples of relevant experience or projects.

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