Legal Information
Company Name: SME AI is a trading name of ACJH LTD
Company Registration Number: 16048340
Place of Registration: England and Wales
Registered Office Address:
82, Unit A James Carter Road,
Mildenhall Industrial Estate,
Suffolk,
United Kingdom,
IP28 7DE
Legal Notice
SME AI (a trading name of ACJH LTD) provides virtual business services, including but not limited to administrative, digital, and AI-powered business support.
By accessing or using this website, you agree to comply with and be bound by these terms, as well as any applicable laws and regulations within England and Wales. If you do not agree with these terms, please do not use this website or our services.
Company Information
- Trading Name: SME AI
- Parent Company: ACJH LTD
- Registered in England and Wales: Company No. 16048340
- Registered Address: 82, Unit A James Carter Road, Mildenhall Industrial Estate, Suffolk, United Kingdom, IP28 7DE
All business correspondence should be directed to the registered address or through the contact methods provided on this website.
Intellectual Property
All website content, including text, graphics, logos, images, and software, is the property of ACJH LTD or its licensors and is protected under UK and international copyright laws. You may not reproduce, modify, or distribute any materials from this site without prior written permission.
Disclaimer
The information provided on this website is for general informational purposes only and does not constitute professional, financial, or legal advice. While we strive to ensure accuracy, SME AI and ACJH LTD make no warranties or representations about the completeness or reliability of any information on this site or linked resources.
Use of our services is at your own risk. SME AI and ACJH LTD shall not be liable for any loss or damage arising from reliance on the information or services provided.
Privacy & Data Protection
SME AI and ACJH LTD comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Our full Privacy Policy explains how we collect, store, and use your personal information.
Governing Law
This website and its use are governed by the laws of England and Wales. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
🛡️ Privacy Policy
Effective Date: 15 October 2025
SME AI is a trading name of ACJH LTD (“we”, “our”, “us”).
We are committed to protecting your privacy and handling your personal data lawfully, fairly, and transparently.
1. Who We Are
Company Name: ACJH LTD
Trading Name: SME AI
Company Registration Number: 16048340
Registered in: England and Wales
Registered Office:
82, Unit A James Carter Road,
Mildenhall Industrial Estate,
Suffolk, United Kingdom, IP28 7DE
If you have any privacy-related questions, please contact:
📧 contact@smeai.co.uk
2. What Data We Collect
We may collect the following types of personal data:
- Identity Data: name, job title, business name.
- Contact Data: email address, telephone number, postal address.
- Technical Data: IP address, browser type, operating system, device identifiers.
- Usage Data: how you use our website or services.
- Payment Data: transaction details (processed securely via third-party payment providers).
3. How We Use Your Data
We use your information to:
- Provide and manage our virtual business services.
- Process orders, payments, and invoices.
- Communicate with you about our services.
- Improve our website, offerings, and customer experience.
- Comply with legal and regulatory obligations.
We do not sell or rent your data to third parties.
4. Lawful Basis for Processing
We process your data under one or more of the following lawful bases:
- Contractual necessity – to deliver our services.
- Legitimate interests – to improve operations or respond to enquiries.
- Legal obligation – to comply with UK law.
- Consent – where you have given explicit permission (e.g., newsletters).
5. Data Sharing
We may share your data with:
- Trusted service providers (hosting, payment, analytics) who act as data processors.
- Legal or regulatory authorities where required by law.
All third parties are bound by confidentiality and data protection obligations.
6. International Transfers
Where your data is transferred outside the UK (e.g., cloud hosting), we ensure appropriate safeguards such as UK Adequacy Regulations or Standard Contractual Clauses.
7. Data Retention
We retain personal data only as long as necessary to fulfil the purposes above or to comply with legal and tax obligations.
8. Your Rights
Under the UK GDPR you have the right to:
- Access, correct, or delete your data.
- Restrict or object to processing.
- Data portability.
- Withdraw consent at any time (where applicable).
To exercise your rights, email contact@smeai.co.uk.
9. Cookies
Our website uses cookies to improve functionality and analytics.
You can control cookie settings in your browser.
See our separate Cookie Policy for full details.
10. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always appear on this page.
📄 Terms of Service
Effective Date: 15 October 2025
These Terms govern your access to and use of the SME AI website and virtual business services (the “Services”), operated by ACJH LTD.
By using our Services, you agree to these Terms. If you do not agree, you must not use the Services.
1. Company Details
Trading Name: SME AI
Legal Entity: ACJH LTD (Company No. 16048340)
Registered in: England and Wales
Registered Office: 82, Unit A James Carter Road, Mildenhall Industrial Estate, Suffolk, United Kingdom, IP28 7DE
📧 contact@smeai.co
2. Use of Services
You agree to use our Services only for lawful business purposes and in compliance with these Terms and all applicable laws.
You must not:
- Misuse or attempt to gain unauthorised access to our systems.
- Use the Services for fraudulent, illegal, or unethical purposes.
- Copy, reproduce, or resell any part of the Services without written consent.
3. Service Availability
We aim to ensure continuous service availability but do not guarantee uninterrupted access.
We reserve the right to modify, suspend, or discontinue any part of the Services with reasonable notice.
4. Fees & Payment
Where applicable, all fees will be clearly stated before purchase.
Payment must be made in full prior to service delivery, unless otherwise agreed in writing.
Prices are listed in GBP (£) and may be subject to VAT.
5. Intellectual Property
All content, software, and materials on this website are owned or licensed by ACJH LTD.
You may not copy, reproduce, or distribute any materials without our written permission.
6. Liability
To the fullest extent permitted by law:
- We exclude all implied warranties regarding the website and Services.
- We are not liable for any indirect or consequential loss, loss of profits, or data arising from use of the Services.
- Our total liability for any claim shall not exceed the amount paid for the specific service giving rise to the claim.
Nothing in these Terms limits liability for death, personal injury, or fraud caused by our negligence.
7. Termination
We may suspend or terminate your access if you breach these Terms or misuse our Services.
You may terminate at any time by ceasing use of the Services.
8. Third-Party Links
Our website may contain links to external sites.
We are not responsible for their content or privacy practices.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
The courts of England and Wales shall have exclusive jurisdiction.
10. Contact Us
For questions about these Terms, please contact:
📧 contact@smeai.co
🍪 Cookie Policy
Effective Date: 15 October 2025
This Cookie Policy explains how SME AI, a trading name of ACJH LTD, uses cookies and similar technologies on our website.
1. Who We Are
Company Name: ACJH LTD
Trading Name: SME AI
Company Registration Number: 16048340
Registered in: England and Wales
Registered Office:
82, Unit A James Carter Road,
Mildenhall Industrial Estate,
Suffolk,
United Kingdom,
IP28 7DE
If you have any questions about this policy, contact:
📧 contact@smeai.co
2. What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us:
- Make the website function properly.
- Improve site performance and usability.
- Analyse traffic and user behaviour.
- Personalise your experience.
Some cookies are essential, while others are optional and used only with your consent.
3. Types of Cookies We Use
| Type | Purpose | Examples |
|---|---|---|
| Essential Cookies | Required for the site to function (e.g., logging in, form submissions, shopping cart). | Session ID, security cookies. |
| Analytics Cookies | Help us understand how visitors use our site so we can improve it. | Google Analytics, Microsoft Clarity. |
| Functional Cookies | Enable enhanced functionality and personalisation. | Language preference, saved settings. |
| Marketing Cookies | Track browsing habits to deliver relevant ads. | Google Ads, Meta Pixel (if applicable). |
4. Cookies We Commonly Use
| Cookie | Purpose | Duration |
|---|---|---|
_ga, _gid | Google Analytics – tracks usage statistics. | Up to 2 years |
PHPSESSID or sessionid | Maintains session state during visits. | Session only |
cookie_consent | Stores your cookie preferences. | 6 months |
(Note: This list may be updated periodically.)
5. Managing Cookies
You can control or delete cookies through your browser settings.
You can also opt out of non-essential cookies using the cookie banner when visiting our site.
Instructions for popular browsers:
Please note: blocking some cookies may impact your experience or disable certain website features.
6. Third-Party Cookies
We may use trusted third-party services (e.g., Google Analytics) that set cookies on our behalf.
These providers have their own privacy and cookie policies.
For example:
7. Updates to This Policy
We may update this Cookie Policy from time to time to reflect legal or technical changes.
The latest version will always be available on this page.
8. Contact Us
For questions about our use of cookies, please contact:
📧 contact@smeai.co